What Do Our Customers Say?

15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 12 Sep 2014

Customer rating:


I think the whole process was really good but the vehicle internals were a bit grubby.

Standard SUV (SFAR)

Miami International Airport (MIA) on 12 Sep 2014

Customer rating:


Despite a flight delay we recieved a very good service from Alamo. The Car was a Ford Edge, in very good condition, with no problems. It was our first time and very easy to find. Surely would recommend it to friends and relatives.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 12 Sep 2014

Customer rating:


The boot of the car would not lock. Apart from that, everything was excellent.

12 / 15 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 12 Sep 2014

Customer rating:


Only problem was that we sere allocated a 12 seater instead of the 15 seater we had ordered and paid for. We did not notice until later that day and luckily our party was no more than 12 but it did make it a squeeze with our luggage.

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 12 Sep 2014

Customer rating:


good comparison prices and cheaper than booking direct with alamo, once arrived at orlando international i was able to just head straight out to parking lot to pick up car as had checked all details in online, didnt have to Q up or even use the self service check in computers at airport. Car already had gps inside so didnt have to upgrade or pay extra for gps. easily fitted family of 5 including luggage and a double buggy.

Standard SUV (SFAR)

Boston International Airport (BOS) on 11 Sep 2014

Customer rating:


The Only issues with the car was it was messy and outside was unwashed. Vehicle worked well otherwise even though it was a basic spec unit

7 Seater Fullsize SUV (FFAR)

Orlando International Airport (MCO) on 11 Sep 2014

Customer rating:


Very happy with the service provided from original booking right through from pre-holiday enquiries up the to the end of our trip when we returned the car..

Standard SUV (SFAR)

Fort Lauderdale International Airport (FLL) on 11 Sep 2014

Customer rating:


Excellent car hire experience, our best US car hire experience to date. Will definitely us you again.

Standard 2 Door (SCAR)

Orlando International Airport (MCO) on 11 Sep 2014

Customer rating:


great hassle free car hire will use again

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 11 Sep 2014

Customer rating:


The initial check in was slightly problematic as I had a different bank card to the one I originally paid with so the automatic check in machine would not work. However after a short wait I saw a customer service rep at Alamo who soon had me on my way. I would recommend US Car Hire. Returning the car could not have been simpler.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 11 Sep 2014

Customer rating:


Recomendable

Standard 4 Door

Miami International Airport (MIA) on 11 Sep 2014

Customer rating:


I had to make a 45 minuts line at dollar''s desk at the airport to get te car.

Economy 4 Door (EDAR)

Orlando - Walt Disney Car Care Center on 11 Sep 2014

Customer rating:


Was a good service for both, for you and for alamo

Standard Convertible (STAR)

Las Vegas Airport (LAS) on 11 Sep 2014

Customer rating:


No problems at all with US car hire. However, I can't say the same about Alamo. The car rented was supposed to be a Ford Mustang or similar. The guy at the desk said the only convertible they had was a Mitsubishi, which, he said wouldn't have room for any suitcases and if I wanted a bigger car I would have to pay extra. I said I wasn't prepared to pay extra and would see what the Mitsubishi was like. When we got to the pickup area there were 2 convertibles available, a Ford Mustang and a Chevrolet Camaro. The Mustang had a much bigger boot (trunk) and took our 2 medium sized cases comfortably. I hope it was a genuine mistake by Alamo rather then them trying to get more money from me.

Intermediate SUV (IFAR)

Niagara Falls Airport (IAG) on 11 Sep 2014

Customer rating:


It's so much easier and smoother to have everything pre-booked prior to arrival in the US and US Car Hire cover all the requirements and clearly explain what you need and just as importantly, what you don't need. Great service from Alamo once you arrive in the US. Very proffessional service from both US Car Hire and Alamo throughout the process.