What Do Our Customers Say?

7 Seater Fullsize SUV (FFAR)

Miami International Airport (MIA) on 30 Dec 2013

Customer rating:


All services provided by the rental employees was excellent

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 30 Dec 2013

Customer rating:


The lady on the desk on the morning we collected the car was the rudest most aggressive person I've ever met, her name was Christine and because of her I will never ever use Alamo ever again. I have so much to say about her that I don't even know where to start.

Economy 2 Door (ECAR)

Orlando International Airport (MCO) on 30 Dec 2013

Customer rating:


Customer service was awful, horrible tube lady that sniggered at my wife when she didn't want a larger car than the one we ordered and told her it wasn't big enough for 4 small people. Never again will we use Alamo.

8 Seater Passenger Van (SVAR)

Orlando International Airport (MCO) on 29 Dec 2013

Customer rating:


Excellent service. All the instructions on using the Kiosks at Orlando MCO worked perfectly!

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 29 Dec 2013

Customer rating:


Everything was ok except for the fuel policy. When I booked the car I read that we could either pay for fuel on collecting and then return the car with an empty tank or return the car with a full tank and not pay anything. The agent at the Alamo desk informed me that this was not the car and as a result I had to pay their overpriced rate.

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 29 Dec 2013

Customer rating:


Everything was ok except for the fuel policy. When I booked the car I read that we could either pay for fuel on collecting and then return the car with an empty tank or return the car with a full tank and not pay anything. The agent at the Alamo desk informed me that this was not the car and as a result I had to pay their overpriced rate.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 29 Dec 2013

Customer rating:


We had a wonderful experience with the car - a fabulous van - the only small issue is that we had registered for the automatic pick up via the Alamo machines and it did not work to start with so I queued. My daughter tried it a second time and got through - so even if you get a message saying they cannot process you automatically to start with it is worth giving it another go. It was marginally annoying but not your fault at all. Indeed as we booked late (I was trying to pick up one of your monthly discounts) we were very lucky to secure the van. I have always found your staff absolutely super responsive - a fab service and we will definitely use you again. Really well done.

Fullsize 4 Door (FDAR)

Palm Springs Airport (PSP) on 29 Dec 2013

Customer rating:


Great, very easy to book, and would use again!

Standard SUV (SFAR)

Orlando International Airport (MCO) on 29 Dec 2013

Customer rating:


Everything just great!

Mini Passenger Van (MVAR)

Raleigh - Durham Airport (RDU) on 29 Dec 2013

Customer rating:


Todo estuvo muy bien.

7 Seater Passenger Van (MVAR)

Phoenix Sky Harbor International Airport (PHX) on 28 Dec 2013

Customer rating:


absolutely fabulous, as usual

7 Seater Fullsize SUV (FFAR)

Tampa Airport (TPA) on 28 Dec 2013

Customer rating:


Usual hassle trying to sell extra insurance. Some problems with getting a car from the group which was ordered.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 28 Dec 2013

Customer rating:


Very good I ifilled in the driver details in advance on the alamo web site and used the self service booth at the alamo counter instead of joining the queue We were on our way to the carpark in 3 to 4 minutes would definitely use us car hire agsin

Standard SUV (SFAR)

Orlando International Airport (MCO) on 28 Dec 2013

Customer rating:


Everything about your car hire was 5star john boyle

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 28 Dec 2013

Customer rating:


The car leaked oil in a bad way and ruined the drive of the house we were staing at. Complaints have been made to Alamo.