What Do Our Customers Say?

Intermediate 4 Door (IDAR)

Fort Lauderdale International Airport (FLL) on 19 Sep 2013

Customer rating:


Fabuloso!

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


We wish that all companies were as good as US Car Hire and Alamo at giving fantastic customer service.

Intermediate 4 Door (IDAR)

Las Vegas Airport (LAS) on 17 Sep 2013

Customer rating:


I really like using Us Car Hire because they always give me the best Price in car rentals and the process of getting the car is always smooth. I also find VERY useful the suggestions they have on their web page to prevent the rental agencies to make you pay fees that we are not obligated to pay.

Intermediate 4 Door (IDAR)

Sanford International Airport on 16 Sep 2013

Customer rating:


Excellent service throughout; couldn't be better!!

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 13 Sep 2013

Customer rating:


Excellent service from the start...as always! We tried to use the Alamo kiosk but were told by the guy there that it wasn't necessary as we had already registered with them on line before our trip so we only needed to go straight to the car park and chose our car which we did meaning that we avoided all the queues at the car hire desk etc; I wasn't aware that by registering online we could go straight from the airport to the car park without even using the kiosks but that's what we did and it worked out great. I'll remember this next time!

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 13 Sep 2013

Customer rating:


US car hire are very easy to use, if you have any questions you get the answer very quickly. Alamo service upon collection of car was good but slow, once at the counter we were quite quick as we refused any upgrade of car, sat nav etc. To be fair it was Orlando airport which is always very busy.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 06 Sep 2013

Customer rating:


No issues.

Intermediate 4 Door (IDAR)

Las Vegas Airport (LAS) on 05 Sep 2013

Customer rating:


everything was fine, thanks

Intermediate 4 Door (IDAR)

Tampa Airport (TPA) on 02 Sep 2013

Customer rating:


I had absolutely no problem with my dealings with US Car hire, they were excellent. My only problem was on arrival. I have been traveling to Florida for over 20 years and I'm finding the rental companies are getting very aggressive with their sales pitch more recently, trying to sell you all of their products which is ok unless you are a tired first time traveller. They are quite deceptive how they put things over. I asked if the car had a sun pass to travel through the tolls. I was informed it wouldn't be a problem as it had one but it could still be sorted later with a small admin fee. Having fallen foul of this with Dollar where I incurred a few dollars in tolls but over 100 dollars in "admin" fees" I queried this only to be told "oh in that case don't use it or go through the tolls". The car I had did NOT in fact have a sun pass on examination! They were also reluctant to accept the extra insurance I bought on this site for flat tyres, damaged windscreen etc, trying VERY hard to sell me theirs which was exactly the same which I declined. As long as you accept the rental companies in the US ARE out to screw you, the staff are on HUGE commissions and have the morals of a British bank, you'll be fine.

Intermediate 4 Door (IDAR)

Los Angeles International Airport (LAX) on 31 Aug 2013

Customer rating:


IT WAS VERY EASY TO RENT CAR AND TO RETURN CAR. ALL SERVICE WAS GOOD.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 21 Aug 2013

Customer rating:


Brilliant as usual speedy pick and a lovely new car

Intermediate 4 Door (IDAR)

Miami International Airport (MIA) on 16 Aug 2013

Customer rating:


All went very smooth. All info submitted was correct and was on my way quickly. Will definitely use USCar Hire again.

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 05 Aug 2013

Customer rating:


Everything went smoothly. We used self-use kiosk at the rental and it was easy.

Intermediate 4 Door (IDAR)

Los Angeles International Airport (LAX) on 31 Jul 2013

Customer rating:


Everything Was ok. Thank you

Intermediate 4 Door (IDAR)

San Francisco International Airport (SFO) on 27 Jul 2013

Customer rating:


very good experience everything went smoothly,would definetly reccomend to anyone going to the states...