What Do Our Customers Say?

7 Seater Passenger Van (MVAR)

Newark - Liberty International Airport (New Jersey) (EWR) on 25 Dec 2013

Customer rating:


NO PROBLEM AT ALL!!!! US CAR HIRE AND ALAMO SERVICE IS #1

7 Seater Passenger Van (MVAR)

Newark - Liberty International Airport (New Jersey) (EWR) on 25 Dec 2013

Customer rating:


The only inconvenience was returning the car. No one was at the office, the guard there told us to bring all of our luggage out and wait for the bus to come. When the bus got there the driver told us that he had orders that we had to follow him to another renter office, that he couldn't take us to the airport!! i had to speak to his manager on the phone, asked the driver to call him, and told him that we where told to bring everything out of the car and that we where not going to put all back and foliow no one , that you had the obligation to take us to the airport.. we where 2 families, party of 5 and party of 4 the family of 4 was about to loose his flight because when they arrive it was all close, had to wait for the guard to open. Finally the driver took us to another building where we had to carry, not pull our luggage because it was filled with snow, and wait for another bus that will take us to the airport. we stood at an hotel 5 mins from the airport so this wouldn't happen… we where lucky that our flight was delayed because if it was on time we would had lost it.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 25 Dec 2013

Customer rating:


Great as always!!!!!

7 Seater Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 24 Dec 2013

Customer rating:


todo estuvo en orden es excelente el servicio y un costo muy competitivo. gracias por sus servicios

Mini Passenger Van (MVAR)

Fort Lauderdale International Airport (FLL) on 23 Dec 2013

Customer rating:


all was nice

Mini Passenger Van (MVAR)

Miami International Airport (MIA) on 22 Dec 2013

Customer rating:


Everything ok, fast, friendly and good service both to receive and to deliver the vehicle

7 Seater Passenger Van (MVAR)

Washington - Ronald Reagan International Airport (DCA) on 21 Dec 2013

Customer rating:


We hired a minivan for 4 weeks, we got a Chrysler Town and Country and were extremely happy with it. The rental process was so easy and so was the drop off, if we need to hire a car again while in USA we will definitely use US Car Hire again.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 20 Dec 2013

Customer rating:


The car was great and all was good but very let down by the way Alamo ripped us off with regards to the fuel. Please contact me on +44 (0) 7711 982 370 for further information

7 Seater Passenger Van (MVAR)

Los Angeles International Airport (LAX) on 19 Dec 2013

Customer rating:


As usual, US Car Hire came through with a cracking deal and such an easy experience when collecting and returning the vehicle. I would simply not trust any other company to be able to do the same- time and again US Car Hire have delivered a hassle free and satisfying experience, and that is so important when you are traveling with 5 kids! Many thanks yet again.

Mini Passenger Van (MVAR)

Tampa Airport (TPA) on 15 Dec 2013

Customer rating:


Positive experience only issue was as I arrived late and desk was empty I decided to use the desk rather than the kiosk. The member of staff although polite was very pushy trying to upsell me extra insurance and a bigger car.

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 14 Dec 2013

Customer rating:


The rental was very smooth fro pick up to drop off highly recommended

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 08 Dec 2013

Customer rating:


I WANT TO LET YOU KNOW THAT ALAMO CHARGED ME AGAIN TO MY AMERICAN EXPRESS. SO I WAS CHARGED TWICE!! PLEASE LET ME KNOW WHOM I CAN CONTACT. THE CREDIT CARD NUMBER IS 3766 640590 55200 I LEFT THE CAR ON THE 15 TH OF DECEMBER

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 02 Dec 2013

Customer rating:


Sadly the following day after collecting the car we had to return it to the car rental and decided to go to the one at Disney. We were met by a rep who was extremely aggressive in his attitude when my husband was trying to explain what was wrong - talk about making you feel like a criminal for returning a car that potentially could have been very unsafe to drive. There was something wrong with the steering which was creating a knocking sound. We thought we were in our rights to return the car as we both felt unsafe being in it.

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 30 Nov 2013

Customer rating:


Rental process through US Car Hire was excellent, however the Alamo part of the event did let things down a bit. Getting through the "quick" terminal at the airport was painful and involved entering lots and lots of the same information over and over. The available cars at Alamo also left a lot to be desired - the first one we tried was broken (engine wouldnt start) and the second was filthy inside. I wouldnt hesitate to use US Car Hire for future bookings but I might not go with Alamo again.

7 Seater Passenger Van (MVAR)

Sanford International Airport on 26 Nov 2013

Customer rating:


Have been using USCarHire for some years now and will continue as the service is superb! I rented through you a car from Alamo and everything worked out to our great satisfaction... a beautiful car the Dodge Caravan!