What Do Our Customers Say?

Standard SUV (SFAR)

Miami International Airport (MIA) on 26 Oct 2015

Customer rating:


Nice clean car, easy in and out check.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 17 Oct 2015

Customer rating:


Great service. We use this company everytime we go to the US

Standard SUV (SFAR)

Orlando International Airport (MCO) on 17 Oct 2015

Customer rating:


Great service. We use US car hire everytime we go to America.

Standard SUV (SFAR)

Tampa Airport (TPA) on 13 Oct 2015

Customer rating:


Everything just perfect, from placing my booking with you and collection and return of the SUV with Alamo. Vehicle was just perfect with low mileage and leather interior.

Standard SUV (SFAR)

Tampa Airport (TPA) on 10 Oct 2015

Customer rating:


Everything ran smoothly, no hitches.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 28 Sep 2015

Customer rating:


Used USCar Hire many times, always without issues.

Standard SUV (SFAR)

Boston International Airport (BOS) on 27 Sep 2015

Customer rating:


The wait in the queue at the Alamo desk was too long, they seemed to have not enough staff compared to the other rental companies sharing the building. Once we got to the desk, the operator tried to sell us everything that we’d already purchased from you on the gold package with the ERA. He even tried to say that your ERA was not sufficient and that his was much better. We, of course, did not take anything extra from Alamo. When we got to the vehicle collection garage we had to wait because there was not a Standard SUV (SFAR) available. When one was finally brought across it seemed smaller than the vehicles that we’d had in this class on previous occasions. We asked to look at another vehicle in this class. The assistant went off and got one from what looked like the National lot. It wasn’t very clean but a better size, we put our luggage in. Just as we were about to leave we noticed something faintly written on one of the windows. It said ‘hood opens when driving’. So obviously we called the assistant again but she was unable to ascertain whether this problem had been fixed, especially as it looked like the vehicle hadn’t even been cleaned. So we refused this vehicle on safety grounds. So we had to remove our luggage and wait quite a while for this vehicle to be returned to the National area and another delivered. It was a Dodge, not sure which model, just big enough for our luggage. We didn’t have any more time to waste so accepted it. The whole process of booking in and collection took nearly 2 hours, which is totally unacceptable. We drove around New England the vehicle performed well. Delivered it back to rental returns, no waiting, no problem. I have used you 3 times previously without problems. When we travel to the US again, I may use you, but not Alamo.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 24 Sep 2015

Customer rating:


Excellent - no issues at all - very easy & good service

Standard SUV (SFAR)

Orlando International Airport (MCO) on 24 Sep 2015

Customer rating:


Excellent - no issues at all - very easy & good service

Standard SUV (SFAR)

Orlando International Airport (MCO) on 23 Sep 2015

Customer rating:


Excellent service. Simple to book and never any extra hidden costs. Been using for many years now and will conti to do so. Thanks for this great service!

Standard SUV (SFAR)

New York - John F. Kennedy Airport (JFK) on 19 Sep 2015

Customer rating:


The experience of booking for a driver under 25 was excellent compared to the poor experience I had last year with booking directly with Avis. The first car we were offered was a little short on luggage space . There were only a few cars to choose from but there was a ford explorer which worked luggage wise

Standard SUV (SFAR)

Orlando International Airport (MCO) on 18 Sep 2015

Customer rating:


I have booked my USA hire car with you on a number of previous occasions and have always been delighted with the quality of service. This year's trip was no exception. The online booking process and information you provide is first class. The collection of the vehicle at Orlando Airport was seamless. It's really great to know that you everything you need is already booked and that no extras are required. I was absolutely satisfied with every aspect of the service and will certainly continue to book with you.

Standard SUV (SFAR)

Atlanta International Airport (ATL) on 17 Sep 2015

Customer rating:


Excellent service and easy pick up and drop off . Vehicle was fantastic!

Standard SUV (SFAR)

San Francisco International Airport (SFO) on 12 Sep 2015

Customer rating:


Nice and easy site to use have used on many occasions.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 12 Sep 2015

Customer rating:


Processed our client quickly and efficiently very pleased with customer service.