What Do Our Customers Say?

Standard SUV (SFAR)

Sanford International Airport on 16 Apr 2014

Customer rating:


Superb service most professional and would recommend to all

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 16 Apr 2014

Customer rating:


Again no problems,bit short of choice but got nice new SUV Will use again

Standard SUV (SFAR)

Orlando International Airport (MCO) on 13 Apr 2014

Customer rating:


Easy to use website and great prices

Standard SUV (SFAR)

Denver Airport (DEN) on 13 Apr 2014

Customer rating:


only problem was that we could could not have a second driver as my son was under 25 which is the minimum age for an SUV

Standard SUV (SFAR)

Orlando International Airport (MCO) on 13 Apr 2014

Customer rating:


At the point of submitting this review our experience has been terrible. We booked Gold inclusive, arrived at Orlando Intl airport only to be tod by Alamo that the correct voucher had not been sent via USCar Hire, then we went to collect our booked vehicle and there wasn't any! We had to return the following day, change vehicles and still no correct voucher. We ended up being charged an extra 50% by Alamo. Upon retruning to UK followed procedure to send in query and have only received generic response, despite chasing issue hasn't been resolved. I will gladly change my feedback if I am refunded monies taken and compensation received. As it should have been a seemless transaction.

Standard SUV (SFAR)

Miami International Airport (MIA) on 12 Apr 2014

Customer rating:


I have never got the car I booked

Standard SUV (SFAR)

Denver Airport (DEN) on 11 Apr 2014

Customer rating:


Everything as expected. Asked for 4x4 and got one. Hassle free, good value and would use again.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 11 Apr 2014

Customer rating:


A bit busy at the Alamo desk. Car could be cleaner inside. Had remains of previous takeaway in rear fold down arm rest. Nice spec car and lovely to drive that sort of made up for these descrepancies.

Standard SUV (SFAR)

Miami International Airport (MIA) on 11 Apr 2014

Customer rating:


Enter your comments about the rental or rental process that you think other users may find useful. This could include how easy our site was to use, feedback on our own customer service or anything to do with the experience of actually collecting your car.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 11 Apr 2014

Customer rating:


Great pickup, so easy. Everything paid for in advance so no surprises. I use US Car Hire every time I go to the US and have never been disappointed.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 06 Apr 2014

Customer rating:


Great booking collection and return - but now a credit card bill from Alamo has turned for £200 that I have no idea of the reason for!

Standard SUV (SFAR)

Tampa Airport (TPA) on 05 Apr 2014

Customer rating:


use you all the time and never had a problem all smooth sailing!

Standard SUV (SFAR)

Miami International Airport (MIA) on 04 Apr 2014

Customer rating:


Very professional approach.

Standard SUV (SFAR)

Orlando International Airport (MCO) on 04 Apr 2014

Customer rating:


very easy to find and no problems when collecting or returning the car.It was nice to have a Europeon car as a choice.

Standard SUV (SFAR)

Las Vegas Airport (LAS) on 03 Apr 2014

Customer rating:


Excellent everything went smoothly and the car I got was almost brand new and a pleasure to drive