Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.
This was our fourth reservation. Excellent service, perfect communication, I will choose no other car hire service for the USA! Highly recommended, thank you
Hubert Geelen, Netherlands |
Extremely pleased with the prompt response and amendment to our car hire details.
David Frosdick |
Excellent service, very quick to respond to question I raised.
Helen Wamsley |
Yet again prompt and courteous service. We will be back next year.
Martin Connelly |
Fantastic service used us car hire a few times now,never any problems.Also i personally know you will not beat there rates if you go direct to Dollar!!! great service provided thanks.
paul weaver |
I have used uscarhire for a number of years now for rentals in Florida. Consistently professional service. Helpful if you have any questions about a prospective rental and any issues are dealt with quickly and positively. Will be using again next year. Thank you.
Colin Hallett
Colin Hallett |
I have previously used U.S. CARHIRE and have found them to be excellent, even with with Roger Parry replying to my questions on a Sunday afternoon. Great service, thank you.
Kelvin Rhodes |
Thanks for your great service e-mails answered super quick have recommended to friends. thanks
shirley bowie |
Very Very good service, each email i sent regarding booking, change of vehicle, and questions in general were dealt with immediately. I would highly recommend this company for car hire and theme park tickets, for service and cheapest prices on the net. Thanks again!
David O‚Malley |
I must compliment your Company, with reference to emails some companies take forever. I can now say that after recieving the email I will shortly be booking the car required.
Michael Severn |
Fantastic service very prompt and helpful.
lynne mcdowall |
Once again, a prompt reply and so so helpful, thanks
N Gubbins |
The service for carhire with this company is fantastic! We would never use anybody else (we visit Florida 3-4 times per year) even if they were more expensive, which they are not!
We sing your praises to anybody who will listen!
Pamela Powell |
Excellent; Excellent & Excellent:
Excellent and fast processing of car hire order with vouchers immediately available.
Excellent Customer Services, Roger not only goes the extra mile for the client he "runs a marathon for them"
Excellent pricing; this is very important but the first two parts of the service are the most important.
I recommend this car hire company to everyone.
Richard W Mulholland
Richard Mulholland |
Thank you for amending my car hire pick up and drop of times by one hour , in extremely quick time . 10 minutes it took Thats what i call customer service !!!
D Dickinson |
Outstanding service, quick responses and good prices - Can anyone ask for more??
Amund Håker |
Very quick reply by email to even the most simplest and dumb questions ! Great service and price. Expect to use for future trips to the States.
Martin Halliday |
Another smooth and seamless rental for third year running. Exactly the right car every time and your Gold Inclusive cover ensures no "surprises" when collecting the vehicle. A helpful, knowledgeable and professional company. We are still very impressed Roger, many thanks.
Best regards
Paul
Paul Martin |
this is the best company ! we live in the dominican republic and use this company to reserve all of our friends cars in christmas when we travel to the US. they are helpful and quick to respond and help you in all they can!!! we tried switching to another company and had to come back here for their service IS THE BEST! KEEP UP THE GOOD WORK! thank you ROGER!
myrna pelaez |
Very quick to respond to questions.
I have given your address to my friends
Brian Crabbe |
A big thank you for an excellent service. Having accidentally booked the wrong dates for our hire and only noticing a couple of days before our departure, Roger managed to sort it out quickly and alleviated a lot of stress. Highly recommended!
Chris Douglas |
"Does what it sais on the tin" always helpful and always the best deal around,wouldn‚t go anywhere else.
Mike Mackay |
Excllent service for many years. Just knowing you will be well looked after makes a huge difference to our holiday. Cant recommend usacarhire highly enough.
Paul Boland |
Superb service,i cant thank Roger and staff highly enough for rearranging our dates,due to flight cancellation. I will recommend this site to anyone booking car hire, and villas.
Many Thanks
Eddie Mc Gladrigan
Eddie Mc Gladrigan |
Thank you for your excellent service and communication. You were also the cheapest car hire on the internet for the vehicle we needed. We rented a Dodge Caravan for 7 people with Budget at Orlando airport. Everything went to plan when we went to collect the van. Budget offered extra insurance that we declined as we had paid in full with US car hire. We were given a brand new vehicle with low mileage and everything was perfect. There were no extra charges and no issues with pick up or drop off. I would highly reccommend your company and would definately book with you again. Thank you, Nicky Cole, Canada
Nicky Cole |
Cheapest one way car hire I could find in Florida....Thanks
Joe Roberts |
Just a quick note to say a huge thank you to Roger for the speedy service and quick email replies following a change of flight that resulted in requiring the hire car a day earlier than originally booked. Wonderful service.
Peter Fleming |
I would like to thank you for the excellent service i have received over the past couple of weeks, thia was my first time hiring a car abroad and you answered all my questions promptly and always in a polite manner no matter how tedious the question.
I‚m sure the service i recieve once i arrive willbe just as good.
Cheryl Craven |
We have hired cars for our visits to the US on several occasions now, both in Orlando and other parts, we have always been impressed with the friendly and effieciant service we receive and have recommended this site to our friends.
Lyn Hardie |
Just back from Orlando, Car Hire from Budget via US Car Hire 199% First Class, go fast track, no hanging around in queue‚s, ok be ready to take the heat and humidity for a few minutes, as the Fast Track Kiosk is on the 2nd floor of the multi-storey garage just across from the Terminal, but all do and dusted in les than 5 minutes and on our way in less than 10. Thanks Roger and the team, will be booking again later in the year....Returning was just as easy and no extra‚s....Great job...
Derek & Mandy Brown
Derek C Brown |