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Feedback from some of our existing car hire customers
Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service compared to other car rental agencies. As a result, combined with excellent rates and knowledgeable staff, we have a large core of very happy and repeat car hire customers. We encourage you to email us using the form at the bottom of this page with your comments about us.
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Unfortunately earlier in the week I had to cancel my original booking. I was very impressed with how quickly this was dealt with. Once again today I rebooked and had a question to ask and again this was dealt with very quickly. Thank you after a very stressful week I do appreciate the great service you provide. Mrs Lynda castle | I HAVE FOUND ALL CUSTOMER SERVICE PERSONS VERY HELPFUL AND QUICK TO REPLY. MANY THANKS, WILL USE AGAIN clair griffin | I have used USCARHIRE on a number of occasions ,and have found them to be good value with the staff being very helpful. Colin Cooper | Would just like to say thanks for the excellent service, booked with you last year as well as for our upcoming holiday in September. Any queries we have had have been answered quickly,efficiently and more importantly with a friendly reply. Your customer service will make sure we both recommend your company and use your service agoin in future years. Julie Lane Julie Lane | I have used US Car Hire for a number of years in Orlando and have found them to be very helpful and value for money. Colin Cooper | Excellent helpful fast reliable friendly service, as always. Thankyou Lesley McINTOSH | Just returned from Orlando and chose Alamo as car hire co. Thankyou for your service, will definately recommend you and Alamo, both excellent no problems at all. Just one tip to others, do remember to leave keys in car upon return and not in your pocket! Otherwise it is a sprint back to Alamo in 90 degrees of heat as my husband found! Kay Hart | My daughter was rushed into hospital the day before she was due to fly to Florida, we contacted your company to cancel the car hire and we were given a full refund. Excellent professional service you won‚t go wrong using this company. Paul Yardley |
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