What Do Our Customers Say?

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 19 Feb 2015

Customer rating:


Picked up the car with no problems and had a trouble free holiday, Thank you

7 Seater Passenger Van

Orlando International Airport (MCO) on 19 Feb 2015

Customer rating:


US Car Hire great to deal with. Quick and easy to use. I had the usual battle with the member of staff at the rental desk, trying to trick me into purchasing cover and add ons, which were not required. I have been doing this for 30 years and quite happily deal with them, but I watch many people being talked into buying items that they do not need. Older car (40,000 miles with a few chips and bumps), but otherwise no problems.

Economy 2 Door (ECAR)

Miami International Airport (MIA) on 13 Feb 2015

Customer rating:


Very good experience

7 Seater Passenger Van

Las Vegas Airport (LAS) on 12 Feb 2015

Customer rating:


EVERETHING WAS GREAT

Standard 4 Door (SDAR)

Orlando International Airport (MCO) on 16 Jan 2015

Customer rating:


Was helped a lot with an issue when I arrived, great service

Intermediate SUV (IFAR)

Orlando International Airport (MCO) on 14 Jan 2015

Customer rating:


Great service from the Dollar staff as usual. We were one of the first off the plane this time so we managed to get a nice high spec car. It's a pity that there is no way of putting our Dollar Express details on the order any more as there is no longer a car in the Express "reserved" section with our name on it. This means that we don't get upgrades like we used to in the past and don't always have a lot of choice of vehicle.

Fullsize 4 Door (FDAR)

Orlando International Airport (MCO) on 07 Jan 2015

Customer rating:


Excellent. Short queue and great service at the desk. Car fine and as ordered.

7 Seater Passenger Van

Orlando International Airport (MCO) on 11 Dec 2014

Customer rating:


Very smooth and easy to use service

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 19 Nov 2014

Customer rating:


Superb service

Intermediate 4 Door (IDAR)

Tampa Airport (TPA) on 09 Nov 2014

Customer rating:


Although we loved the car as we have owned Hyundai's in Britain the only downside was the cleanliness especially the inside of the windscreen which was very dirty.

Intermediate SUV

Miami International Airport (MIA) on 25 Oct 2014

Customer rating:


My experience was excellent. Everything was pretty well. I will reccomend you for all my friends. Thank so much and I hope to use this company in the near future. Best regards, Wilson Caprio.

Mini Passenger Van (MVAR)

Atlanta International Airport (ATL) on 22 Oct 2014

Customer rating:


I have been hiring cars with US Carhire for over 10 years now as they cannot be beat on price or excellent service. Keep up the good work!

Mini Passenger Van (MVAR)

Bullhead City - Laughlin/Bullhead Ap (IFP) on 08 Oct 2014

Customer rating:


excellent service, very helpful staff, will use again in the future.

Intermediate 4 Door (IDAR)

Sanford International Airport on 06 Oct 2014

Customer rating:


easy to book online,showed up at collection point took 2 minutes and drove away,what more do you could you ask for!! car did have a few bumps and scrapes which i was not expecting!! when i pick up a hire car it should be in great to perfect condition.

12 Seater Passenger Van (FVAR)

Orlando International Airport (MCO) on 04 Oct 2014

Customer rating:


I was very disappointed with the service we revived. We were travelling with a party size of 9. Four of them being very small children. We had the car booked for 6pm. We arrived a little later. By the time we got through imagration ect. We waited quite a long time getting seen to at the dollar desk. Which was to be expected when a lot of flights coming in. But to get to the car lot and no car is thret for us. We were then told they were trying to find one for us. We were told 20 minutes. With 4 crying tierd children sitting in a hot car lot, was very stressfull. We sat there for 1hour 10 mins. So we got are car at 9.40pm. I don't think this is good service. We had to wait on the car being cleaned we were told.