Florida Car Hire, California Car Hire and all US Car Hire

iTunes Store    Play Store    Apple Watch app

Booking Procedure - Florida and US Car Hire FAQ (Domestic Customers Only)

return to main FAQ page

No. We just need the name of the lead driver. All other drivers just need to go to the rental desk when you collect the vehicle. It is important that the name you enter as the lead driver on the booking is as it appears on your driving license. You must include your first initial and last name as a minimum.
You can order on-line using this site 24 hours a day.
Once you have collected your car, to arrange an extension you will need to do this with the car rental company directly. Note, this can work out very costly, so it is often better to return the car as planned then take out a new rental through our site for the additional days.

We can take last minute bookings at weekends with Alamo and National for most car types.

Including your flight number on your booking means that in the event your flight is delayed, then the rental company will know your new estimated arrival time and hold your reservation for you. Many depots are open 24 hours so this is less of an issue, but some smaller locations close late evening or early hours of the morning.

If your flight is delayed and they have your flight number then the location should remain open until your flight arrives and all bookings have been processed. This still does not guarantee the depot will remain open beyond normal open hours, so if you are very late arriving and you are not able to collect your car as a result, then you would need to make alternate arrangements until your are able to collect your car. In most cases, your airline or travel insurance should assist with associated costs.

If you do not know your flight number at the time of booking, this is not a problem. You can add this at any time by contacting us with your order number and flight number, then we can add it to your voucher. For collections from certain locations, the flight number is not used.

No, there is no surcharge for booking by credit (or debit) card.
When you place an order on our website, your order is sent to our supplier for confirmation of availability of the car you have requested.

Once the supplier (Alamo, National or Dollar) have confirmed there is a car available for you, then the payment will be taken. If the supplier does not have availabliity then you will be notified and your order will not be processed. You will then be able to select a different car type.

If the car is confirmed as available and payment taken, and your voucher issued, then if on arrival the supplier does not have the car type then they will offer you a free upgrade to the next car category.