What Do Our Customers Say?

Compact 4 Door (CDAR)

San Francisco International Airport (SFO) on 20 Sep 2013

Customer rating:


Everything went fine. The person at alamo was nice and also gave us another driver for no additional cost. The car was fine. The return process was simple as well.

Economy 4 Door (EDAR)

Orlando International Airport (MCO) on 19 Sep 2013

Customer rating:


Couldn't collect with my voucher and had to go to the desk. They did their job and tried to sell me extras, but when I explained I didn't want anything more than I had already paid for, they were very courteous. The car was ok, but not terribly comfortable. The radio didn't work. The passenger seat could not be adjusted and I seemed to be sitting on the floor at times. Would definitely not go for this type of car again.

Intermediate SUV (IFAR)

Sanford International Airport on 19 Sep 2013

Customer rating:


Very professional and prompt, car clean and tidy, no pressure to upgrade, friendly staff

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 19 Sep 2013

Customer rating:


overall good, but petrol expensive compared to pump prices

Intermediate 4 Door (IDAR)

Fort Lauderdale International Airport (FLL) on 19 Sep 2013

Customer rating:


Fabuloso!

Standard SUV (SFAR)

Jersey City Montgomery on 19 Sep 2013

Customer rating:


Make sure that you choose a large rental depot when you choose Alamo. This was our second time with Alamo. Last year in LA at the airport everything was good. This year we picked up the car in Jersey city. Big mistake. We reserved a Standard SUV gold package. They did not have a standard suv so the guy gave us an intermediate and told us to drive too Newark to switch it for a standard. Newark did not have one, had to drive to Stamford and New Haven but they also had no Standard. Finally 2 days later we got a bigger car in Boston. Lost a whole day of driving and gas because of this. Also we payed for a full tank of gas and the car we got wasn't even half full. The manager in Boston helped us verry well but could not give us a refund because we booked with USCarhire instead of with Alamo directly. So when you decide tot rent a car with Alamo make sure you do this at a large rental station. Maybe USCarhire can arange some compensation for us??

Intermediate 4 Door (IDAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


We wish that all companies were as good as US Car Hire and Alamo at giving fantastic customer service.

Fullsize 4 Door (FDAR)

Tampa Airport (TPA) on 18 Sep 2013

Customer rating:


Alamo assistant insisted I provide tph number and address before continuing with the paperwork, US CAR HIRE offers a break down supplement which i took, the alamo assistant tried to sell me this but was surprised I had this already and did not believe you can buy this outside there company, until shown the paperwork (which you need to keep in the car). You have a choice of cars in the category you chose but first come first served and there are several makes and levels of luxury. Chevrolet impala easily held 2 large suitcases and a large cabin suitcase, also the rear seats fold flat. Great experience.

7 Seater Passenger Van (MVAR)

Miami International Airport (MIA) on 18 Sep 2013

Customer rating:


The experience was great

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


Our car rental experience was a breeze thanks to yours and the vendor's exceptional service. Pick up and drop off of our rental was extremely easy. The vendor's representative helped us considerably in saving us some cost as well as helping us to upgrade to a larger van for more comfort. Thanks to both and we will look forward to using you again on our next vacation!

Mini Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


We were amazed at how easy it was to pick up and drop off our rental with the vendor. Your directions to their location at the airport was wonderful and the car representative that waited on us was enjoyable and helpful to deal with. There was no pressure to buy any additional coverage and he even helped us to actually provide us in getting a larger vehicle for better comfort. My hat off to you and definitely we will use your services again!

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


Excellent service walked straight to rental kiosk having registered on line with Alamo selected car and went to exit signed papers and away.

7 Seater Premium SUV (PFAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


uscarhire and dollar no problems great service with past rentals, budget not impressed with exterior condition of rental vehicle,hole in rear bumper,small dents on passenger doors offside and dents on driver door,staff not very helpful

7 Seater Passenger Van (MVAR)

Orlando International Airport (MCO) on 18 Sep 2013

Customer rating:


The best price and very easy process to rent a car! Certainly I will recommend uscarhire to others.

Compact 4 Door (CDAR)

Orlando International Airport (MCO) on 17 Sep 2013

Customer rating:


the whole process wae done smoothly and quickly No hesitation in using again